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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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JODELL ZEAL

February 4, 2026

5  out of  5
rating by JODELL ZEAL
"Saved me $$ been w SF for over 49 e"
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Jeff corey

February 3, 2026

5  out of  5
rating by Jeff corey
"Switched from another company to State Farm, massive savings, dealt with Lauren Southey, great experience and super easy to deal with."
We responded:
"We are grateful for your 5-star review, Jeff! Thanks for taking a moment to share your positive rating of State Farm Agent Alex Ross’s Team here in Lake Havasu City . "
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Tammie Monette

January 30, 2026

5  out of  5
rating by Tammie Monette
"I have been with Alex’s office for many years and will continue to stay there. I’ve never had a bad experience with anybody there. I can never find better insurance rates than what I have now. Lauren is always pleasant willing to help out with anything I may need."
We responded:
"Wow, thank you for the 5-star review, Tammie! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Tammie, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Alex Ross’s Team is just a call or email away! "
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Elsie Blomenkamp

January 28, 2026

5  out of  5
rating by Elsie Blomenkamp
"Agent Ranae Reynolds at State Farm in Lake Havasue, AZ is a pleasure to work with when we have questions or need help with any of our insurance issues. Would highly recommend Ranae for your insurance needs."
We responded:
"Doing business and making it easy is our objective. "
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Glenda Raney

January 19, 2026

5  out of  5
rating by Glenda Raney
"Agent Sandra is always watching out for us to be sure all earned discounts are applied to our policy renewals. Excellent service - tgank you Sandra!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Alex Ross’s Team! We deeply appreciate your kind words here in Lake Havasu City . "
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M T

January 13, 2026

5  out of  5
rating by M T
"We are happy to have State Farm, Alex Ross and co, as our insurance company. We have been with this office for over three years and have had a smooth experience with them every time we add or remove vehicles or update coverage."
We responded:
"We are grateful for your 5-star review, M! Thanks for taking a moment to share your positive rating of State Farm Agent Alex Ross’s Team here in Lake Havasu City . "
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Linda Shevlin

January 13, 2026

5  out of  5
rating by Linda Shevlin
"Very helpful in a difficult situation!"
We responded:
"Helping solve issues is our mission and we appreciate the opportunity to be there when it matters most. "
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shawn forsythe

January 12, 2026

5  out of  5
rating by shawn forsythe
"Outstanding service from Lauren"
We responded:
"Our team is here to help and the opportunity to be of service is always our goal. "
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Karen Salomon

January 10, 2026

5  out of  5
rating by Karen Salomon
"Joshua at State Farm is outstanding! He’s professional, knowledgeable, and genuinely cares about making sure you have the right coverage. He took the time to explain all my options clearly, answered every question, and made the entire process easy and stress-free. I truly felt like he had my best interests in mind. If you’re looking for a reliable and trustworthy State Farm agent, I highly recommend Joshua!"
We responded:
"We value our customers and our team members working together to help make life go right. "
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Jason Thuneman

January 8, 2026

5  out of  5
rating by Jason Thuneman
"I've been with State Farm for 30+ years for all my personal and business insurance, and they've always stepped up and helped out when I needed them!"
We responded:
"Insuring multi generational households and helping life go right is our mission. "
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Jesus Frausto

December 16, 2025

5  out of  5
rating by Jesus Frausto
"Lauren was fantastic to work with"
We responded:
"Our team members all aim to please. We service what we sell. "
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Kendra Passmore

November 26, 2025

5  out of  5
rating by Kendra Passmore
"Ranae Reynolds has been the biggest help! She is so kind, so patient, and helps with ease! She was referred to me from my fiancé and now I know why! She has been with State Farm for years and you can tell by her knowledge! If you are thinking about switching insurance give them a call!"
We responded:
"Our mission is to help life go right whenever possible."
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Lacrecia Beurrier

November 12, 2025

5  out of  5
rating by Lacrecia Beurrier
"The Agents at Alex Ross State Farm are always pleasant and easy to work with."
We responded:
"Our office prides itself on providing fast, friendly & accurate service always."
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james taylor

November 10, 2025

5  out of  5
rating by james taylor
"Always have a excellent experience with Alex Ross's office and every staff member I've spoken with"
We responded:
"My staff and I appreciate the opportunity to work with our customers in order to provide fast, accurate & Friendly service."
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Ann Havens

November 7, 2025

5  out of  5
rating by Ann Havens
"Renee at Alex Ross Agency us is super helpful and always treats us well. She has worked through a few complicated issues with us with patience and a smile."
We responded:
"We welcome the opportunity to be of service and take the many challenges that can be associated with insurance to the next level to assure a satisfactory conclusion. "
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Daniel Joseph

November 6, 2025

5  out of  5
rating by Daniel Joseph
"We continue to do business with State Farm and Alex Ross given the person attention we receive from Ranae Reynolds. "Cause like a good neighbor..." she is always there! Thanks Ranae and State Farm. -Dan and Crysti in Lake Havasu, AZ"
We responded:
"Personal attention and being available to assist as the world goes digital is our office mission. Making change and life go right. "
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Judi Smith

October 22, 2025

5  out of  5
rating by Judi Smith
"I have been with the Alex Ross, State Farm office for 20+ years and have always had fast, efficient, and friendly service. Also, any claim I had over the years were quickly and fairly resolved. 10-22-2025 I text Sandra and response is fast and efficient. Thank you Sandra and State Farm."
We responded:
"Being there is more than just being a good neighbor, it is being there when the need arrives and then rise to the occasion. "
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J Pak

October 21, 2025

5  out of  5
rating by J Pak
"Sandra is a pro and this is why I use State Farm over all the others!! Didn't even know they covered golf carts till today."
We responded:
"We enjoy providing fast, friendly accurate service and go the extra mile to make sure we keep our customers updated and fully informed. "
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Liberty Barajas

October 17, 2025

5  out of  5
rating by Liberty Barajas
"Lauren at State Farm is amazing! She’s always so helpful, professional, and quick to respond. She really takes the time to explain everything and makes insurance simple and stress-free. Highly recommend her if you’re looking for someone who truly cares about her clients!"
We responded:
"It is our privilege to be of service and to do so in a professional manner always. "
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Randy Hite

September 24, 2025

5  out of  5
rating by Randy Hite
"Alex Ross and team Ranae are amazing! Ranae is caring , compassionate, and quick to serve you. She helped me transfer insurance from dad to me to not skip a beat with coverage. You have insurance needs? This is the team you want!"
We responded:
"Providing protection and doing so with care is our top priority. "
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Tricia Barile

September 20, 2025

5  out of  5
rating by Tricia Barile
"I want to say how much I love working with Sandra. She's always there when I have questions and she'll answer my text messages promptly. Since I switched to their office 10 years ago, she's always been my "go to" person! She's the Best!"
We responded:
"We connect human and digital to help life go right. Email, text, voice mail, phone and in office visits are always in play. "
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Cindy Stewart

August 15, 2025

1  out of  5
rating by Cindy Stewart
"Good luck to anyone who has to deal with Joshua, I am more than shocked at his rudeness and lack of customer service. Thankfully I will never have to deal with him again!!!!!!!!!!!!!!!!"
We responded:
"Some cases do create challenges, and it is not possible to fix everything all the time"
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James Bayles

July 30, 2025

5  out of  5
rating by James Bayles
"She did an excellent job correcting everything the dealer did wrong!"
We responded:
"Providing fast, accurate friendly service is our top priority. It is so nice to be recognized for our team's efforts."
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Paytne Hecker

July 13, 2025

5  out of  5
rating by Paytne Hecker
"Ranae is the best! I had not received a life insurance check after canceling my policy. She went above and beyond to make sure all my information was correct and I received it. Even followed up several times. I felt very valued as a customer even though I had canceled my policy with them (reasons not pertaining to this office). Would definitely recommend!!!"
We responded:
"ur office has been in business at the same location for 50 years and our Enterprise recently surpassed the 100 year mark with pride. "
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sue jolley

June 7, 2025

5  out of  5
rating by sue jolley
"Always the best."
We responded:
"We always try our best and really do appreciate when noticed."