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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Bill Naddi

August 17, 2023

5  out of  5 rating by Bill Naddi
"Lexi was great to work with and made the process easy, very competitive pricing as well."

Lane Dagher

August 16, 2023

5  out of  5 rating by Lane Dagher
"They are the best. Always there for us and easy as picking up the phone to get coverage. Sandra is the best she always helps us out amazing customer service wouldn't go anywhere else"

Charlie&Kathy Cassens

August 7, 2023

5  out of  5 rating by Charlie&Kathy Cassens
"Alex Ross State Farm always makes everything easy. Have been with State Farm for 50 years...and with Alex Ross for over 20."

M Mo

July 27, 2023

5  out of  5 rating by M Mo
"Ranae is my agent that I do all my insurance needs with. She is awesome at communicating with me and following through. I've been with this office for 15 years and have never had an issue with my policies and I have multiple. I would recommend this office they are a good group of people."

Kathryn Hubert

July 25, 2023

5  out of  5 rating by Kathryn Hubert
"We received wonderful customer service from Sandra at the Lake Havasu City Alex Ross location. Sandra went above and beyond to help us get our son’s car back on the road again!! Thank you Sandra!!"

Steven Vincak

July 25, 2023

5  out of  5 rating by Steven Vincak
"When I first moved here from the Bay Area the switch was very easy and the rates were less money . I’ve had State Farm for years now and in filing a claim they jumped right on it and I received a Check the same day the adjuster came out ,He was very efficient and understanding and explained all the details, wow ,I was blown away how Fast this happened, Thank You to all that were involved, no other company could even come close to their service ."

Joey Blanchard

July 24, 2023

5  out of  5 rating by Joey Blanchard
"5 stars for Ranae Reynolds. State Farm agent in Lake Havasu City ( Alex Ross). She is always there for us when we need her. Respectfully, Joey Blanchard 30yr SF customer"

Richard Belcher

July 24, 2023

5  out of  5 rating by Richard Belcher
"Straight up I was going to shop around for insurance, I talked with Mr. Hunter and I knew this was my guy. One of the best experiences I've ever had with insurance. I didn't even ask for a quote I just told him to sign me up! Alex Ross u have one heck of a guy working for you. If he ever leaves I apologize I'll go with him. But Mr. Hunter told me he's not going anywhere so I'll be a customer for life! Ty for the help Hunter!"

Elsie Blomenkamp

July 21, 2023

5  out of  5 rating by Elsie Blomenkamp
"Agent Ranae Reynolds at State Farm in Lake Havasue, AZ is a pleasure to work with when we have questions or need help with any of our insurance issues. Would highly recommend Ranae for your insurance needs."


July 20, 2023

5  out of  5 rating by YOLANDA BINDELS
"Always there when you need them!"

Brad Archambault

July 20, 2023

5  out of  5 rating by Brad Archambault
"Awesome Service. I’ve spoken to everyone at Alex Ross for years now. They are always quick to answer the phone and quick and knowledgeable with anything you need."

Carla Korda

July 18, 2023

5  out of  5 rating by Carla Korda
"Ranae has gone out of her way to be so helpful. She has made it easy for me! Keep up the great work your faithful customer, Carla."

Fred Bennett

July 15, 2023

5  out of  5 rating by Fred Bennett
"Have been with Alex Ross State Farm Agencey for 30+ years. Tried another ins firm for a couple of years but was a disaster for cooperation. This office adheres to the same standards of service we do and require. Lexi is always prompt in filling our request for documents when needed. Keep up the excellent service."

JP Morgan Salty

July 11, 2023

5  out of  5 rating by JP Morgan Salty
"Truly the Best Insurance Company in Arizona, very fast with quotes and very friendly. Don’t bother checking with other companies, Alex Ross and Lexi are Great! JPep"


July 6, 2023

5  out of  5 rating by R
"lexi is the best anytime i call takes care of my needs i called this morning about bill during 4th of july explained it all,TY, so check out alex ross state farm"

Melanie Etter

June 9, 2023

5  out of  5 rating by Melanie Etter
"Hunter is a pleasure to do business with. Very efficient. Thank you."

Judy Thuneman

June 8, 2023

5  out of  5 rating by Judy Thuneman
"Ranae is the best ever! Has helped us out on all our personal and business needs! Don’t know what we would do without her. Thanks Ranae, we appreciate you!"

Robin Mitchell-Helt

June 7, 2023

5  out of  5 rating by Robin Mitchell-Helt
"Great service,exceptional staff"

Jeremy Bolin

June 6, 2023

5  out of  5 rating by Jeremy Bolin
"I love my insurance company, and I would not choose anyone else. It is super special and very helpful people like Lexi that give me comfort with anything I need 👍She is very professional and I always feel safe knowing that she and her staff are there for us."

Chelsea Gronewald

June 1, 2023

5  out of  5 rating by Chelsea Gronewald
"Sandra and Josh are amazing to work with. Quick response times with friendly service. I'd recommend them to anyone."

Shannon Hurst

May 31, 2023

5  out of  5 rating by Shannon Hurst
"I cannot say enough good things about Hunter at The Alex Ross Agency!!! He answered the phone when I called which seems really rare these days. He is prompt to reply by phone, email and even in person when I stopped by the most welcoming, friendly office in Downtown Lake Havasu. Hunter is very knowledgeable in all things State Farm Insurance and he educated me on the differences between the product options offered, and what would be most beneficial to my current needs. Hunter was not pushy or trying to oversell me in any way. Hunter listened, was patient and took time with all the questions I had. An agent that cares, shows concern and is truly Genuine! I will definitely got to The Alex Ross Agency and Hunter for any and all of my future insurance needs. Class Act! Highly Recommend!"

Krissy Edwards

May 25, 2023

5  out of  5 rating by Krissy Edwards
"They are very great people to work with"

Joan Trunk

May 24, 2023

5  out of  5 rating by Joan Trunk
"Joshua is an exceptional example of how to treat your customers. A big shout out to Joshua, he is on top of his game, he will work with you, he does what he says. I appreciate you and your work ethic. Thank you Alex Ross🙏🏻🇺🇸 Joan"


May 8, 2023

5  out of  5 rating by alexandra
"Best customer service I’ve experienced in a long time if not ever! He handled everything, explained in detail and got me an amazing rate all while making me laugh! Joshua with State Farm is the best!"

Kimberly Pennington

May 3, 2023

5  out of  5 rating by Kimberly Pennington
"always great service!"