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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bonnie Cissell

November 2, 2026

5  out of  5
rating by Bonnie Cissell
"Excellent service"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Nick McKeehan

October 29, 2026

5  out of  5
rating by Nick McKeehan
"What a great experience dealing with Alex and team. took me about 40 minutes to set up my whole policy and be ready to get on the road. What a great team I would recommend them highly, honestly the easiest process I’ve ever done in a long time. I was so stressed out about getting insurance, but Alex Ross and his team made it so easy and so straight to the point. I can’t even explain, give them call for great insurance and a good team that’s willing to work and be on your side. I told them everything that I needed, everything that I wanted, and that’s exactly what I got"
We responded:
"Thank you so much for the 5 stars, Nick! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Robert Starler

October 27, 2026

5  out of  5
rating by Robert Starler
"Lauren was absolutely one of the best Insurance, representatives I have ever worked with. She is amazing. 100% needs a raise."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Lake Havasu City to know you had such a great experience with us. "
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Patricia Barry

October 22, 2026

5  out of  5
rating by Patricia Barry
"I needed a Claims History Letter almost immediately. Sandra Taylor did a great job getting it to me, with time to spare."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Lake Havasu City insurance team. "
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Karen Henderson

October 9, 2026

5  out of  5
rating by Karen Henderson
"Wonderful people offering great prices on insurance - go see them for a quote!"
We responded:
"Karen, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Lake Havasu City insurance team is always here and happy to help. "
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Judy Thuneman

October 5, 2026

5  out of  5
rating by Judy Thuneman
"Ranae is the best ever! Has helped us out on all our personal and business needs! Don’t know what we would do without her. Thanks Ranae, we appreciate you!"
We responded:
"Providing fast, accurate friendly service is our top priority. It is so nice to be recognized for our team's efforts."
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Abigal Calderon

September 29, 2026

5  out of  5
rating by Abigal Calderon
"Sandra has been so helpful and just pleasant to work with, she helped us get home insurance for our first home and she was able to help us bundle and save by adding our auto which I didn't realize we were overpaying for! Thank you Sandra for your patience and wisdom 🫶🏼🧚‍♀️✨️ She's just the best!"
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Nancy Appleby

September 28, 2026

5  out of  5
rating by Nancy Appleby
"Sandra gave me a quote right on the phone. Other agencies wanted to call back. State Farm came in $75 dollars/ year less than Ahoy Insurance. All signed up and paid for within 15 minutes!"
We responded:
"Nancy, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Lake Havasu City. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Alex Ross and Team "
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Jonathan Lueskow

September 28, 2026

5  out of  5
rating by Jonathan Lueskow
"Lauren was a joy to work with. Speedy with the quotes and the process was smooth."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Lake Havasu City insurance team. "
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Kenny Samp

September 25, 2026

5  out of  5
rating by Kenny Samp
"Great customer service"
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Pamela Swenson

September 15, 2026

5  out of  5
rating by Pamela Swenson
"Very efficient and provided recommendations and all pertinent information. Lauren is a great representative of the State Farm office and provides customer service!!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Alex Ross’s team. "
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Joy smith

September 9, 2026

5  out of  5
rating by Joy smith
"Sandra with State Farm has helped me many times and I find her to be not just very bright with the work but exceedingly caring."
We responded:
"Joy, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Alex Ross and Team "
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David Karpman

September 3, 2026

5  out of  5
rating by David Karpman
"Every time I call, they are a pleasure to work with. I’ve been with him for almost 10 years. Great staff and great work ethic."
We responded:
"Hi David, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Alex Ross’s team.  Please reach out to us if any questions come up!  - Alex Ross’s Insurance Team "
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Jw Hampton

August 31, 2026

5  out of  5
rating by Jw Hampton
"This ws one of the best experiences ive had trying to get insurance for my boat"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Lake Havasu City to know you had such a great experience with us. "
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Ainslee Nielsen

August 25, 2026

5  out of  5
rating by Ainslee Nielsen
"We have had State Farm Auto and home insurance since 2000. Now moving back to NY, but will continue with State Farm there!! Some of the best customer service in the industry! Always can speak to a person. Alex Ross has done a fantastic job of insuring great service! Will miss you all!"
We responded:
"Ainslee, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Lake Havasu City. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Alex Ross and Team "
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Kristin Kerstner

August 21, 2026

5  out of  5
rating by Kristin Kerstner
"Received my quote(s) efficiently and I am now a new member signing up with my home and car. They were great, efficient and followed up.."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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John Reyes

August 18, 2026

4  out of  5
rating by John Reyes
"The agent that helped me asked good personal questions to become more personable. I like that in a sales kind of person way."
We responded:
"Thank you for your positive review and 4-star rating, John! We’re so glad you had an enjoyable experience with our insurance team. "
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Craig Judy

August 11, 2026

5  out of  5
rating by Craig Judy
"Alex Ross State Farm has been by our side for 19 years in Lake Havasu. They are quick to respond and easy to work with. They go the extra mile to help their policy holders feel valued."
We responded:
"Hi Craig, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Alex Ross, Your State Farm Agent "
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Carrie Schultz

August 6, 2026

5  out of  5
rating by Carrie Schultz
"It's so great having local people available to help when you need it! Ranae is amazing and always gets back to you with answers you need."
We responded:
"Carrie, thank you for the fantastic review! We’re always here to support you with your insurance needs in Lake Havasu City. "
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Mary Lou Johnson

August 5, 2026

5  out of  5
rating by Mary Lou Johnson
"Thank you Ranae at State Farm! She and everyone at State Farm always take excellent care of us! They always return calls & emails quickly! They are professional & give excellent customer service."
We responded:
"We are all here to do our best to help LIFE GO RIGHT."
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Denise Meenan

August 5, 2026

5  out of  5
rating by Denise Meenan
"We have trusted the Alex Ross agency and our agent Ranae to protect all of our family possessions for many, many years. Everything we own from houses, to boats, to RVs to off road toys, are all insured by the Alex Ross agency. Ranae is quick to answer questions and respond to claims, and is extremely helpful in making sure we get the most protection for our money. We wouldn’t go anywhere else!"
We responded:
"Your compliments are very much appreciated."
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Lori Baca

August 3, 2026

5  out of  5
rating by Lori Baca
"Sandra Taylor was extremely helpful in getting us a quote and homeowners insurance quickly so we could close escrow.
Most of all, she did it with a great attitude. Great customer service is always a plus!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Alex Ross’s team. "
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Judy Specht

July 24, 2026

5  out of  5
rating by Judy Specht
"Local State Farm office is always friendly and answers my questions. Any problems I may have are handled in a timely manner."
We responded:
"Judy, thank you for the fantastic review! We’re always here to support you with your insurance needs in Lake Havasu City. "
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Daniel Joseph

July 24, 2026

5  out of  5
rating by Daniel Joseph
"Very Happy with State Farm.. Ask for Ranea for your vintage vehicle and boat… Ranae Reynolds is the best..
"Cause like a good neighbor..." she is always there… ha ha ha.. but really.. she is always there..
Thanks Ranae and State Farm. You have been good to us..

-Dan and Crysti in Lake Havasu, AZ"
We responded:
"Personal attention and being available to assist as the world goes digital is our office mission. Making change and life go right. "
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Sandy Zeigler

July 23, 2026

5  out of  5
rating by Sandy Zeigler
"Lauren has been the best agent. She is very helpful, pleasant and knowledgeable. She had to jump through a few hoops but it all came together in the end. I found a great agent. Thank you, Lauren! 🙂🙂🙂"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Lake Havasu City to know you had such a great experience with us. "