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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Chelsea Gronewald

June 1, 2023

5  out of  5 rating by Chelsea Gronewald
"Sandra and Josh are amazing to work with. Quick response times with friendly service. I'd recommend them to anyone."

Shannon Hurst

May 31, 2023

5  out of  5 rating by Shannon Hurst
"I cannot say enough good things about Hunter at The Alex Ross Agency!!! He answered the phone when I called which seems really rare these days. He is prompt to reply by phone, email and even in person when I stopped by the most welcoming, friendly office in Downtown Lake Havasu. Hunter is very knowledgeable in all things State Farm Insurance and he educated me on the differences between the product options offered, and what would be most beneficial to my current needs. Hunter was not pushy or trying to oversell me in any way. Hunter listened, was patient and took time with all the questions I had. An agent that cares, shows concern and is truly Genuine! I will definitely got to The Alex Ross Agency and Hunter for any and all of my future insurance needs. Class Act! Highly Recommend!"

Krissy Edwards

May 25, 2023

5  out of  5 rating by Krissy Edwards
"They are very great people to work with"

Joan Trunk

May 24, 2023

5  out of  5 rating by Joan Trunk
"Joshua is an exceptional example of how to treat your customers. A big shout out to Joshua, he is on top of his game, he will work with you, he does what he says. I appreciate you and your work ethic. Thank you Alex Ross🙏🏻🇺🇸 Joan"


May 8, 2023

5  out of  5 rating by alexandra
"Best customer service I’ve experienced in a long time if not ever! He handled everything, explained in detail and got me an amazing rate all while making me laugh! Joshua with State Farm is the best!"

Kimberly Pennington

May 3, 2023

5  out of  5 rating by Kimberly Pennington
"always great service!"

Sandy Studer

April 18, 2023

5  out of  5 rating by Sandy Studer
"Sandra Taylor was amazing! She set up our new home policy from across the country. One big "to do" taken care of before we arrive. Thank you so much"

Brent Havens

March 27, 2023

5  out of  5 rating by Brent Havens
"The agents always take the time to understand our needs and are so friendly. They go out of their way to provide great customer service."

Sondra Bock

March 16, 2023

5  out of  5 rating by Sondra Bock
"Ranae at our local State Farm is always so helpful with everything we need."

Deborah Foerster

March 13, 2023

5  out of  5 rating by Deborah Foerster
"Lexi at State Farm is tremendously helpful, kind, and efficient!! I asked her to help me with three different tasks and she was very knowledgeable and completed each task in a short amount of time. I am very grateful for Lexi and for State Farm and recommend them unhesitatingly! Thank you, Lexi, and thank you, State Farm."

Monica Branch

February 28, 2023

5  out of  5 rating by Monica Branch
"Alex Ross Agency is number one in my Book. Thank you Ranae Reynolds for always being there for me and all my policy needs. Excellent Customer Service and great Rates. 5 Stars!! Alex Ross Agency treats me like a family Member!!Monica Branch"

Norma Grzesiowski

February 11, 2023

5  out of  5 rating by Norma Grzesiowski
"Shout out to Sandra Taylor for the very professional service she gave to me. She was prompt in getting her quote back to me. She saved me a great BIG chunk of $$$$.$$ on my bundled insurance. I highly recommend her at The Alex Ross State Farm office. Thanks Sandra!"

Thomas OLeary

February 7, 2023

5  out of  5 rating by Thomas OLeary
"I've only been with the lake havasu city St farm insurance company for short time. But they've already been so helpful in many ways. I can't thanx them enough for all their help. They have truly gone above and beyond Any expectations I may have had when choosing them to be my insurance company. Sandra is so very nice. It's a pleasure working with her. I can only hope she realizes how much I appreciate all her help. Joshua has also been a great help for me also. I'm truly grateful. I'm so glad I choose their office for all my insurance needs. Mr.Ross is to be commended for having such a great staff working in is office. Tjo."

Shannon Letcher

January 26, 2023

5  out of  5 rating by Shannon Letcher
"Joshua was very professional but fun, got me a better rate & also talked me into renters insurance..very happy customer"

Jeremy Bolin

January 25, 2023

5  out of  5 rating by Jeremy Bolin
"The Best I have ever encountered from business to personal. Lexi is amazing!! Aloha for all that you do ❤"

Kelly Foster

January 9, 2023

5  out of  5 rating by Kelly Foster
"As always, Sandra at the Alex Ross Agency in Lake Havasu City, provided excellent service! I definitely recommend contacting her at the State Farm Alex Ross Agency for all your insurance needs!"

Chris Bennett

December 23, 2022

5  out of  5 rating by Chris Bennett
"The team at Alex Ross is amazing, especially Ranae ! Best insurance office I’ve ever worked with. Very responsive and helpful."

David Bruno

December 21, 2022

5  out of  5 rating by David Bruno
"I needed to change my insurance from an out of State agency. I talked to Lexi, and she handled the situation with ease. I was able to get all the coverage I wanted and the cost was less."

JaeAnd GG

December 12, 2022

5  out of  5 rating by JaeAnd GG
"I had the pleasure of having Joshua handle all of my insurance needs. He handled my case with the utmost care and professionalism, and major patience. He was very kind, knowledgeable, and answered every question and concern I had. Thank you Joshua. Will be referring friends his way."

Dana Wells

November 30, 2022

5  out of  5 rating by Dana Wells
"Joshua handled my renters request expeditiously! The whole transaction took less than 10 minutes. Now, I have renters insurance on my home. Thank you Joshua 😊"

Ginger Nieders

November 15, 2022

5  out of  5 rating by Ginger Nieders
"They got done what I need done"

Mark Coleman

November 3, 2022

5  out of  5 rating by Mark Coleman
"Joshua Fitzpatrick did a phenomenal job switching all of my policies home, auto and recreational to State Farm from my old insurance company. On top of that was able to save me $755.53 by ensuring all qualifying discounts were added to my account! He’s a great asset to the team!"

Gwen Baier

October 5, 2022

5  out of  5 rating by Gwen Baier
"Josh was so informative, I'm very satisfied."

Kenny W

October 4, 2022

5  out of  5 rating by Kenny W
"Sandra Taylor is phenomenal!! I had several task to complete before I could renew my tags. My insurance was in another State, etc... Sandra Taylor solved the confusion in about 20 minutes!! She is knowledgeable and patient. I've been with State Farm for many years...they have treated me superbly from day one.. I'm not surprised by their excellent reviews. Sandra is a credit to the Company, courteous and efficient. Thank you so much for relieving me of a potentially stressful situation."

Cali bmx

September 14, 2022

5  out of  5 rating by Cali bmx
"Lexi was very helpful and explained everything very well. I am glad I went with this statefarm agent."