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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Deborah

March 25, 2026

5  out of  5
rating by Deborah
"I had an outstanding experience working with Joshua at State Farm. From start to finish, his customer service was top-tier—professional, responsive, and genuinely caring. He took the time to explain everything clearly, made sure I understood my options, and went above and beyond to find the best solution for my needs. It’s rare to come across someone who combines efficiency with such a personable approach. Joshua made the entire process smooth and stress-free. If you’re looking for someone who actually has your back, he’s the one to call. Highly recommend!"
We responded:
"Deborah, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alex Ross’s Team—we are always here to help!"
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Mike Loftis

March 25, 2026

5  out of  5
rating by Mike Loftis
"Sandra is always so helpful, and easy to deal with. Takes the struggle out of dealing with something you don’t want to deal with."
We responded:
"Mike, thank you for your wonderful review of State Farm Agent Alex Ross’s Team!"
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Tom Giudice

March 25, 2026

5  out of  5
rating by Tom Giudice
"The Alex Ross State Farm Agency , especially Lauren, not only saved our family money but improved our coverages. Lauren is both experienced and compassionate . I believe we have started a long term stable relationship. We especially like the office location and being available 5 days a week."
We responded:
"My staff and I are honored to be of service. We pride ourselves on fast, accurate, friendly service."
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Laura Arzaga

March 11, 2026

5  out of  5
rating by Laura Arzaga
"Nichol is awesome! She is always so quick and efficient in helping me. Great service, great people! Thankful for your entire team!!"
We responded:
"Thank you"
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Antonio Rodriguez

March 5, 2026

5  out of  5
rating by Antonio Rodriguez
"Visite el día de hoy, y se me atendió rápido y quedé sorprendido con los precios que se ofrecen para seguros de auto."
We responded:
"Antonio, thank you for your wonderful review of State Farm Agent Alex Ross’s Team!"
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Bambi Osgood

March 5, 2026

5  out of  5
rating by Bambi Osgood
"Needed ebike insurance last minute, Sandra was right on it, done in about 10 minutes! Their office is always promot taking care of our insurance needs."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Alex Ross’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lake Havasu City ."
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Mark Everett

February 19, 2026

5  out of  5
rating by Mark Everett
"Great people and service"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Alex Ross’s Team here in Lake Havasu City . "
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Helen Bandeira

February 16, 2026

5  out of  5
rating by Helen Bandeira
"Sandra here at State Farm is incredible. If you're shopping around for insurance offices - look no further! This place is the cheapest in town and their customer service is awesome. I have all of my insurance covered here - house, auto etc. Love Sandra! She's very responsive via email - I can open policies and get things done in minutes."
We responded:
"We appreciate your review, Helen. We are so happy that you had such a wonderful experience with State Farm Agent Alex Ross’s Team here in Lake Havasu City ! "
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Desiree Calderon

February 12, 2026

5  out of  5
rating by Desiree Calderon
"I had such a nice interaction with Joshua. He provided so much helpful information!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Alex Ross’s Team. "
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JODELL ZEAL

February 4, 2026

5  out of  5
rating by JODELL ZEAL
"Saved me $$ been w SF for over 49 e"
We responded:
"Thank you so much for the 5-star rating, JODELL! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Jeff corey

February 3, 2026

5  out of  5
rating by Jeff corey
"Switched from another company to State Farm, massive savings, dealt with Lauren Southey, great experience and super easy to deal with."
We responded:
"We are grateful for your 5-star review, Jeff! Thanks for taking a moment to share your positive rating of State Farm Agent Alex Ross’s Team here in Lake Havasu City . "
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Tammie Monette

January 30, 2026

5  out of  5
rating by Tammie Monette
"I have been with Alex’s office for many years and will continue to stay there. I’ve never had a bad experience with anybody there. I can never find better insurance rates than what I have now. Lauren is always pleasant willing to help out with anything I may need."
We responded:
"Wow, thank you for the 5-star review, Tammie! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Tammie, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Alex Ross’s Team is just a call or email away! "
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Elsie Blomenkamp

January 28, 2026

5  out of  5
rating by Elsie Blomenkamp
"Agent Ranae Reynolds at State Farm in Lake Havasue, AZ is a pleasure to work with when we have questions or need help with any of our insurance issues. Would highly recommend Ranae for your insurance needs."
We responded:
"Doing business and making it easy is our objective. "
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Glenda Raney

January 19, 2026

5  out of  5
rating by Glenda Raney
"Agent Sandra is always watching out for us to be sure all earned discounts are applied to our policy renewals. Excellent service - tgank you Sandra!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Alex Ross’s Team! We deeply appreciate your kind words here in Lake Havasu City . "
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M T

January 13, 2026

5  out of  5
rating by M T
"We are happy to have State Farm, Alex Ross and co, as our insurance company. We have been with this office for over three years and have had a smooth experience with them every time we add or remove vehicles or update coverage."
We responded:
"We are grateful for your 5-star review, M! Thanks for taking a moment to share your positive rating of State Farm Agent Alex Ross’s Team here in Lake Havasu City . "
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Linda Shevlin

January 13, 2026

5  out of  5
rating by Linda Shevlin
"Very helpful in a difficult situation!"
We responded:
"Helping solve issues is our mission and we appreciate the opportunity to be there when it matters most. "
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shawn forsythe

January 12, 2026

5  out of  5
rating by shawn forsythe
"Outstanding service from Lauren"
We responded:
"Our team is here to help and the opportunity to be of service is always our goal. "
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Karen Salomon

January 10, 2026

5  out of  5
rating by Karen Salomon
"Joshua at State Farm is outstanding! He’s professional, knowledgeable, and genuinely cares about making sure you have the right coverage. He took the time to explain all my options clearly, answered every question, and made the entire process easy and stress-free. I truly felt like he had my best interests in mind. If you’re looking for a reliable and trustworthy State Farm agent, I highly recommend Joshua!"
We responded:
"We value our customers and our team members working together to help make life go right. "
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Jason Thuneman

January 8, 2026

5  out of  5
rating by Jason Thuneman
"I've been with State Farm for 30+ years for all my personal and business insurance, and they've always stepped up and helped out when I needed them!"
We responded:
"Insuring multi generational households and helping life go right is our mission. "
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Jesus Frausto

December 16, 2025

5  out of  5
rating by Jesus Frausto
"Lauren was fantastic to work with"
We responded:
"Our team members all aim to please. We service what we sell. "
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Kendra Passmore

November 26, 2025

5  out of  5
rating by Kendra Passmore
"Ranae Reynolds has been the biggest help! She is so kind, so patient, and helps with ease! She was referred to me from my fiancé and now I know why! She has been with State Farm for years and you can tell by her knowledge! If you are thinking about switching insurance give them a call!"
We responded:
"Our mission is to help life go right whenever possible."
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Lacrecia Beurrier

November 12, 2025

5  out of  5
rating by Lacrecia Beurrier
"The Agents at Alex Ross State Farm are always pleasant and easy to work with."
We responded:
"Our office prides itself on providing fast, friendly & accurate service always."
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james taylor

November 10, 2025

5  out of  5
rating by james taylor
"Always have a excellent experience with Alex Ross's office and every staff member I've spoken with"
We responded:
"My staff and I appreciate the opportunity to work with our customers in order to provide fast, accurate & Friendly service."
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Ann Havens

November 7, 2025

5  out of  5
rating by Ann Havens
"Renee at Alex Ross Agency us is super helpful and always treats us well. She has worked through a few complicated issues with us with patience and a smile."
We responded:
"We welcome the opportunity to be of service and take the many challenges that can be associated with insurance to the next level to assure a satisfactory conclusion. "
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Daniel Joseph

November 6, 2025

5  out of  5
rating by Daniel Joseph
"We continue to do business with State Farm and Alex Ross given the person attention we receive from Ranae Reynolds. "Cause like a good neighbor..." she is always there! Thanks Ranae and State Farm. -Dan and Crysti in Lake Havasu, AZ"
We responded:
"Personal attention and being available to assist as the world goes digital is our office mission. Making change and life go right. "